Drop us a line at hellomagazine. If you fill in all the boxes, it will help us to respond to your comments better. We use our own and third-party cookies to improve our services and show you related advertising with your preferences by analyzing your browsing habits and generating the corresponding profiles. If you go on surfing, we will consider you accepting its use. You can change the configuration or get more information here. I Accept. Luke Burtis handles the business operation at tinyBuild.
He's also in charge of tinyBuild's conventions like PAX. Before tinyBuild, Luke was the managing director of Casual Connect for 8 years. Lives in Seattle. If you're a streamer, youtuber, or press -- you've probably been working with Yulia. We are here to assist. Contact us by phone, email or via our Social Media channels. About tinyBuild. It all started with an idea. The burn. Steam releases. The SpeedRunners Idea. The Publishing Idea. The Franchising Evolution. Our Team. Alex Nichiporchik.
Tom Brien. Creative Director. Luke Burtis. Managing Partner. It takes on average hours to fully complete the game, although this can vary depending on how leisurely or competitively you play.
This can vary greatly dependent on the route your team chooses to take, but on average most teams will cover around 3k to 5k on the day. No, all characters within our games are virtual and the game is played entirely via our award-winning app. The app is approx mb from the store but individual data usage on game-day will vary based on a number of factors.
It's absolutely no problem to exchange your ticket for a different event. If you see nothing immediately suitable, we will be adding a lot more dates and new events in due course. The secret start location for your game will be revealed along with all other instructions in your pre-game briefing. Please expect this email two weeks before your event.
If you have not received your briefing, please let us know, but be sure to check your spam or any promotional folders in your email box before getting in touch. All instructions are sent two weeks before the game. If you are within this time period and have checked through your spam folder please let us know your order number and email address used for the booking and we will get your breifing re-sent.
Please check through your spam and promotional folders in the first instance. Try searching for "CluedUpp" in your email box. If you still cannot find our email, please contact us at hello cluedupp. One ticket covers a team of 6 players. You may only connect up to 6 devices to each game in total. Yes, if you purchased more than one team ticket for the same game, then we've programmed your voucher code to work for all of your teams.
Please simply forward the pre-game information email to the other team leader s and they will be good to go. Generally, our games go ahead as planned in most weather unless we have contacted you to state otherwise. However, if you would like to postpone your participation, our Ticket Exchange Guarantee means you are able to exchange your ticket for any future game instead.
Please email us at hello cluedupp. CluedUpp tickets are sold as strictly non-refundable and refunds are not offered under any circumstances. Please find our full refund policy at cluedupp. Please contact us at hello cluedupp. Yes, absolutely. You will be sent a set of pre-game instructions two weeks before the game.
These instructions need to be given to the new player and they will be all set to participate in the game. Yes, our Ticket Exchange Guarantee means it's absolutely no problem to exchange your ticket for a different event. You can pause the game at any time from the navigation menu within the app. Please just be sure to re-start your game from the same location to avoid a time penalty. Team members join the game by scanning the QR code given to them by the team leader.
All team members will have to create an account and select 'Supporter' before scanning the QR code presented to them by their team leader. GPS can be affected by a number of things.
We use the highest possible grade GPS technology available outside of military-grade use , however GPS can be affected by the accuracy of the chip within your device and other environmental factors out of our control. If your GPS issue persists, you are still able to unlock the location points but may incur a small time penalty. This is normally due to the code having been copied incorrectly.
Please check that you have copied and pasted the code from our pre-game briefing email correctly. This will help to avoid any potential errors with the code. Please may particular attention to any special characters such as hyphens or other punctuation marks that may be contained within your code. If your issue persists please email us at hello cluedupp.
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