Development seems to have focused on certain areas at the detriment of others e. Some features may have not been thoguht through for use in practice. Osprey was woeful in every regard - unreliable losing documents , difficult to use hard to navigate and inefficient time recording was very convoluted. This is a function of it being entirely cloud-based which is to be avoided.
Christopher D. Time Used: Less than 12 months. A solid choice on case management and overall firm matter management system.
It might take a bit getting used to and when first creating a matter it takes a lot of data input, but once you get through that it makes everything you do on that matter in the future faster and easier. The forms generated pull from those data points and helps to speed up the process of writing everyday documents and even some motions in trial practice.
It is a good place to store large files are larger cases in the cloud so that they do not clutter your office. Whenever I have an issue, customer support reaches out in the same day and resolves my issues.
I wish it handled a few more file extensions as some of our digital files would not upload correctly and we would need to reference such external media in addition to the use of LEAP to view everything on a certain matter.
Thank you for your review of LEAP. We greatly appreciate your feedback and we are constantly innovating LEAP to be the best legal software available for attorneys. We look forward to continuing our efforts to make LEAP a valuable asset for your law firm! LEAP vs Xero. LEAP vs Wrike. LEAP vs Clio. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization.
Call us for a Free FastStart Consultation: Get Advice. More Legal Software. Other Software. About LEAP LEAP is a cloud practice management software for small law firms, providing case management, time recording, billing, document automation, and trust accounting, across all your devices for one license fee. Full view. Other Top Recommended Legal Software. Value for money.
Customer support. Ratings Snapshot 5 stars. Likelihood to Recommend Not likely Very likely. June Sea Change We have benefited both in productivity, risk management and increased revenues from better capturing time. Pros The absolute completeness of it from both a practicing perspective and a business perspective.
Improve document management. Make more money. Collaborate with clients remotely. Exclusive Integrations LEAP and its exclusive integrations give you everything you need to run a law firm.
Learn more about LEAP exclusive integrations. Integrated Apps LEAP seamlessly integrates with unique applications that enable law firms to make more money. Learn more about LEAP integrated apps. I feel that it has made my office more efficient and we can now work remotely much more readily than ever before. We couldn't be doing all that we are doing without LEAP.
This will now obviously help us. See for yourself why attorneys love LEAP. Angela Neave Family Law. Edward P. Ryan, Jr. Brian D. See software integrations, below. This check means basic document assembly suitable for form letters, invoices, etc. This means basic checkbook register—style bookkeeping, which is more limited than full accounting. You should be able to keep track of your operating accounts and reconcile your balances, but you may still need full accounting software.
This means you can track your client trust accounts, including expenses and payments. It is normal to see trust accounting without basic bookkeeping or full accounting, in which case you will need something else for accounting.
Some software includes full double-entry accounting features, making additional accounting software unnecessary. Payment processing is increasingly offered either as an included or add-on feature, especially with cloud-based law practice management software. You must login or register to post a review. Now we are in the process of going through the painful experience of pulling our data from LEAP, one matter at a time; limited to files.
This is LEAP's attempt to force the user to stay with them. I have been on the phone nearly 10 hours this week all unbillable time for tech support to attempt to resolve my billing issues. We now have to run a parrel system, LEAP and Time Matters for the next 4 months go we can invoke the money-back guarantee. I will have LEAP for the next for months and if any other family law practice attorneys are considering LEAP; I am willing to provide a live demonstration and share the emails exchanged with tech support so you can see the issues yourself prior to making the LEAP.
Joe McIntosh Needed to give a client a copy of the file so thought that I could simply export the file. The software is limited to only files so you have to call leap to see if they can export. Daylight robbery. Don't sign up - they lock you in and you will never get out!!
Don't make the same mistake that I did. I tried it because of the COVID pandemic and it just didn't do what I wanted it to do as it relates to billing, accounting and bookkeeping. Critically, when I tried to end my service during the Trial Period, they would not let me do it, and now I am wasting time fighting with them to stop taking my money for a service I do not use.
Leap has been a wonderful tool for my firm for over 2 years now. We needed a robust system that could handle not only the bookkeeping end including time entry and billing, but also a system that incorporated document management. The time entry is so easy that all staff and attorneys now enter their own time. This has improved the amount of time entered tremendously. We also love having all documents and emails housed in the same area under the client. It has improved our day to day with things as simple as requesting a check online from our bookkeeper.
The customer service has been fabulous and we have had dedicated people within Leap to help us when needed. We've been using LEAP for approximately two years and we are pleased. It is easy to use and the automated forms have been convenient. You can access your files right from home or on your phone. Customer Service is always very helpful and they do their best to resolve the problem as expeditiously as possible shout out to Alex! Overall, it's a great legal software.
I have been using Leap for 6 years, and it is by far the best fit for my firm. I have used and tested almost every product on the market, but Leap is the best client management software out there.
Document automation, case management, integrations, are a time-saver and money maker. Also, the LEAP App has countless feature so you can call clients and even practice law from any smart device.
My account success manger is always available, and we have weekly zoom meeting to answer questions and update my forms and invoices.
He even helps with balancing my trust account to I can focus on clients and billing. Of course, the system is not perfect, but nothing ever is. LEAP is a hybrid solution with both desktop and mobile apps.
This means you can use it both remotely, and without internet connection for a time. As it is constantly attempting to sync with your information in the cloud.
The likely vulnerability, if there is one, will be on the lawyer's local network, or if the office doesn't set-up two-factor authentication 2FA. LEAP has strong accounting functionality. This includes some of the more elusive Trust Accounting features such as three-way reconciliation, and customizable reporting.
However, through their integration marketplace they allow developers to connect other applications that have an API. This means that although it is usable on any device, it is probably best for firms running Windows, as Apple users will need to use the web app in a modern browser or run Parallels.
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